Trusted Assessor

You can save time and reduce delay to your residents’ discharge from hospital by having one of our Trusted Assessors in place to assess their needs. Did you know that we do over 100 assessments every month and save around £1 million for each of our hospital trusts every year?

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The Trusted Assessor scheme is a national initiative designed to promote safe and timely discharges from hospital for care home residents and home care clients, both new and returning.

The scheme’s objective is for Care Providers to have formal, written agreements with suitably qualified Trusted Assessors who will complete the resident’s assessment prior to discharge, in place of the Care Provider Manager.

This saves the Care Provider time and reduces the delay in discharges.

Our Trusted Assessors across Luton and Dunstable and Bedford Hospitals have access to all nursing, clinical and medication notes and can provide instant up-to-date information about the resident or client to ensure their needs can be met by the Care Provider upon their discharge from hospital.

At BCG Ltd, our Trusted Assessors are all experienced professionals who have the qualifications, skills, knowledge and experience needed to complete assessments.

Our Trusted Assessors have also spent time getting to know all the Care Provider Managers in Bedford Borough Council and Central Bedfordshire Council to understand their needs, so they are confident for our Trusted Assessors to complete assessments on their behalf.

Benefits of being a member

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What our members say

We have been members of Bedfordshire Care Group for more than 20 years and value the friendship, collaboration and sharing opportunities it brings.

 

Keyur Bhatt, Salvete Care Home

We are a home care provider and have found the support of Bedfordshire Care Group so important in an ever changing landscape. The sector is facing challenges, but we know we have a voice and are being heard.

 

Milton Nyamtowo, Lightbulb Bespoke

The trusted assessors report was greatly beneficial in promoting a safe discharge, it enabled us to put back into place a domiciliary care package with the confidence of knowing the details of the hospital stay and the treatment received. Particularly useful was the assessment of mobility and cognition.

Thank you for your assistance it was much appreciated and a service we will most definitely be using in the future for our client’s leaving hospital.

 

Kelly Brown, Home Instead

The TA scheme has been invaluable to us here at Elcombe House, by having support from the TA’s to do assessments for us we not only receive detailed reports of both the care needs of the individual but also a report of the of their medical needs, this also helps to free up our time as we are not required to complete assessments ourselves.

 

Kerri Trudgill, Manager

We find the trusted assessors invaluable in our company, whenever we have anyone admitted to hospital we let them know and they keep in contact and provide the reports when ready. This is a great help to us as we can prepare for their safe return home as we are informed in advance of any changes. I only wish we had this service in other hospitals as well as the ones in Bedfordshire.

 

Zoe Pierson, Director, Safe Hands Care Agency Limited

As a local domiciliary care provide we have made use of the trusted assessors on multiple occasions and have found the service to be an invaluable resource. The assessors allow us to reliably reevaluate our clients abilities, allowing us to resume safe care packages, contributing to faster and smoother discharge and reducing the need for us to send staff into the hospital to assess ourselves. The response time is excellent and all of the assessors are so helpful.

 

Nicola Bell, Operations Manager, The Caring Hands

We frequently use the TA service, and we feel the TA team on a whole is very effective, they complete assessments quickly and will go back to gain further information whenever we ask. They focus on ensuring we have all details available to them and are very honest when information isn’t available to them during the assessment. They all check back in to ensure everything went well with the discharge and share any concerns we might have had. The Team definitely helps in quicker effective discharges.

 

Ashton Lodge

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